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For call centre owners

Your team.
Our projects and technology.

If you run a call centre and want steady Australian work, partner with us. We give you the project and the technology to run it. You bring the people, the floor and the investment.

Australian campaignsDialer and CRM includedTraining and QA from usCalling data not included
What we bring

Four things you get from us.

We have spent 13 years building the systems that run our own 400+ seat floor. Partners work on the same ones.

01

A project to work on

A live Australian campaign with a script, a qualifying checklist and clear targets. You are not left to find your own clients.

02

The technology

Dialer, CRM, live dashboards and reporting, set up for your team and supported by ours.

03

Training and scripts

Your agents and team leaders are trained on the product, the script and the compliance rules before they take a call.

04

QA on your calls

Our QA team checks your calls the same way it checks ours, and tells your team leaders what to coach.

Who this is for.

Call centre owners who have a floor, people and the will to invest, but not enough good work. Winning an Australian client directly takes years and a track record. Working as our partner, your team starts on a campaign we already run.

What you bring.

The people: agents with strong spoken English, team leaders and someone who owns the floor day to day. The place: seats, computers, headsets, internet and power backup. And the money to run it: salaries, rent and working capital while the team ramps up.

You stay the employer of your people and the owner of your business. We don't take over your floor.

What is not included.

Calling data is not part of the technology we provide. Where the numbers your team dials come from is agreed for each project before it starts, and it is written into the agreement.

Everything else your agents need to work the campaign comes from us.

How we both stay honest.

You see your team's numbers on the same dashboards we use. Results are measured the same way for a partner floor as for our own: leads and sales only count after QA has passed them. Commercial terms depend on the project and are agreed in writing before the first call.

How an engagement runs

Live in weeks, not quarters.

STEP 01

Tell us about your floor

Seats, headcount, shift hours, what your team has sold before and where you are based.

STEP 02

We match a project

We look for a campaign that fits your team's size and experience, and agree the terms in writing.

STEP 03

Set up and train

We set up the technology for your team and train your agents and team leaders on the campaign.

STEP 04

Go live and grow

Your team starts calling. As results hold, we add seats or a second project.

Questions buyers ask

Partnering, plainly answered.

What exactly does Aumento provide?

The project and the technology to run it: the campaign, the script, the dialer, the CRM, dashboards and reporting, plus training and QA on your calls.

What do we need to bring?

Your people, your floor and the investment to run them: agents, team leaders, seats, equipment, internet and working capital.

Is calling data included?

No. Calling data is not part of the technology we provide. How data is sourced is agreed for each project before it starts.

How do the commercials work?

They depend on the project. We agree them in writing with you before the first call, after we understand your floor.

Do our agents need Australian experience?

It helps, but it isn't required. Strong spoken English and sales ability matter most. We train on the product, the script and the compliance rules.

Do we keep our own company and staff?

Yes. You remain the employer of your people and the owner of your business.

More from Aumento

Related services and guides.

Become a partner

Have a floor that needs work?

Tell us your seat count, your shift hours and what your team has sold before.

Talk to us

Or call +91 79825 08821