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Mortgage and refinance

Refinance conversations
booked with your broker.

We call Australian homeowners and buyers, confirm the basics and book a time with your broker. Your brokers spend their day on loans, not on dialling.

Home loan and refinanceBooked callsNo credit advice from usCalls checked by QA
What you receive

Four checks before a lead reaches you.

You set the rules. These are the four most brokers start with.

01

Owner or buyer confirmed

We confirm the person owns a property with a loan on it, or is actively looking to buy.

02

Loan size and lender noted

A rough balance and the current lender, so your broker can prepare before the call.

03

Wants a review

The customer has said yes to having their loan looked at. Curiosity alone doesn't count.

04

Time agreed with the customer

A booked slot with a named broker, confirmed on the call.

Who this is for.

Mortgage brokers and broking groups in Australia who want a steady flow of booked conversations. A good broker is worth far more on a client call than on a cold call. We take the cold part.

Where we stop.

Our agents don't give credit advice, compare products or quote rates. They ask the questions you set, explain that a licensed broker will call, and book the time. Everything about the loan itself stays with your broker, under your licence.

This line is written into the script and checked by QA. If a customer asks for advice on the call, the agent books the broker conversation and leaves it there.

How the handover works.

Booked calls go into your calendar or CRM with the call notes. If you would rather take the customer live, we can transfer the call to your broker while the customer is still on the line.

How an engagement runs

Live in weeks, not quarters.

STEP 01

Brief us

Tell us what you sell, where you install or lend, and what a good lead looks like to you. We scope the campaign with you, no obligation.

STEP 02

We build your pod

Agents picked for your product and trained on your script and your qualifying rules. QA and reporting are set up before the first call.

STEP 03

Ramp and verify

Calls go live. You see the same numbers we see, and you tell us which leads were good and which weren't.

STEP 04

Scale what works

Campaigns that work get more seats. Your cost per lead drops as the pod gains experience.

Questions buyers ask

Mortgage leads, plainly answered.

Do your agents give credit advice?

No. Agents confirm basic facts and book a conversation with your licensed broker. They don't recommend products, compare lenders or quote rates. That stays with your broker.

What counts as a qualified mortgage lead?

You define it. A common starting point is a confirmed owner or active buyer, a known loan size and lender, a clear yes to a review, and a booked time.

How is it priced?

It depends on the product, the volume and how tightly you define a qualified lead. We scope it with you after a short brief and give you a clear number. There is no obligation to go ahead.

Where are your agents based?

In our own delivery centres in Noida and Kolkata, India. Aumento has been calling Australian households since 2013 and has 400+ specialists today. Teams work Australian business hours.

How fast can a campaign start?

Usually weeks, not quarters. The time goes into training agents on your script and your qualifying rules, and wiring delivery into your CRM or calendar.

More from Aumento

Related services and guides.

Start a mortgage campaign

Want your brokers on client calls?

Tell us your states, your ideal loan size and how many booked calls a week your brokers can take.

Talk to us

Or call +91 79825 08821