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Heat pumps

Heat pump site visits
booked for your installers.

We call Australian homeowners about replacing their hot water system with a heat pump, check the property and the current system, and book the visit. Your installers arrive knowing what is there.

Hot water heat pumpsHomeowners onlySite visits bookedCalls checked by QA
What you receive

Four checks before a lead reaches you.

You set the rules. These are the four most heat pump installers start with.

01

Owns the home

We confirm the person can make the decision to replace the system.

02

Current hot water system noted

Electric, gas or solar, and roughly how old it is. An old electric tank is a very different job from a new gas unit.

03

Property type checked

House, townhouse or unit, and where the tank sits. Your installer knows if there is room for the unit.

04

Time agreed with the customer

The homeowner picks the slot and knows who is coming.

Who this is for.

Heat pump installers and energy-upgrade businesses who can fit more systems than their current enquiries bring in. Most homeowners only think about hot water on the day the tank fails. A phone call reaches them before that.

Rebates and eligibility.

Government rebates for heat pumps differ by state and change often. We don't decide who is eligible. You give us the rules that apply to your offer, we ask the questions that go with them, and your team confirms eligibility at the visit.

Agents use the wording you approve when they talk about price or savings. Nothing is promised on the call that your installer would have to walk back.

How the handover works.

Each visit lands in your calendar or CRM with the call notes: address, current system, property type and what the customer asked. Tell us which visits turned into jobs, and we tune the questions each week.

How an engagement runs

Live in weeks, not quarters.

STEP 01

Brief us

Tell us what you sell, where you install or lend, and what a good lead looks like to you. We scope the campaign with you, no obligation.

STEP 02

We build your pod

Agents picked for your product and trained on your script and your qualifying rules. QA and reporting are set up before the first call.

STEP 03

Ramp and verify

Calls go live. You see the same numbers we see, and you tell us which leads were good and which weren't.

STEP 04

Scale what works

Campaigns that work get more seats. Your cost per lead drops as the pod gains experience.

Questions buyers ask

Heat pump leads, plainly answered.

What counts as a qualified heat pump lead?

You define it. Most installers start with a confirmed homeowner, a known current hot water system, a suitable property type and a booked visit time.

Do your agents tell customers they qualify for a rebate?

No. Rebate rules differ by state and change often. Agents ask the questions you set and your team confirms eligibility at the visit.

How is it priced?

It depends on the product, the volume and how tightly you define a qualified lead. We scope it with you after a short brief and give you a clear number. There is no obligation to go ahead.

Where are your agents based?

In our own delivery centres in Noida and Kolkata, India. Aumento has been calling Australian households since 2013 and has 400+ specialists today. Teams work Australian business hours.

How fast can a campaign start?

Usually weeks, not quarters. The time goes into training agents on your script and your qualifying rules, and wiring delivery into your CRM or calendar.

More from Aumento

Related services and guides.

Start a heat pump campaign

Want more site visits?

Tell us your service area, the systems you replace and how many visits a week your installers can take.

Talk to us

Or call +91 79825 08821