Already holds private cover
A person with a policy today can switch today. Someone with no cover is a much longer conversation, so we don't pass them on as a lead.
We call Australians who already hold private health cover, check their cover and what they want from it, and transfer the ones ready to review to your closer while they're still on the line.
You set the rules. These are the four most health clients start with.
A person with a policy today can switch today. Someone with no cover is a much longer conversation, so we don't pass them on as a lead.
Hospital, extras or both, singles, couples or family, and what they actually use. Your closer starts with the facts in front of them.
The customer has said yes to a review now. We don't send you people who are only curious.
Calls are recorded and checked against the script you approved before a lead counts.
Health insurance brokers, comparison services and funds in Australia with licensed closers who should be closing, not dialling. Health is our second-largest desk after energy. Our teams complete 1,200+ health sales a month, so the people qualifying your leads know the product.
Agents are trained on the Private Health Insurance Act, hospital and extras cover, waiting periods and Lifetime Health Cover loading. They can hold a sensible conversation about a policy without stepping into advice.
Three dates drive most switching. Premiums change on 1 April each year, and the weeks before it are the busiest of the year. The Lifetime Health Cover deadline falls on 1 July after a person turns 31. And the Medicare Levy Surcharge makes 30 June matter for higher earners without hospital cover.
We plan calling around those dates with you, so your closers have enough transfers in March and aren't flooded in a quiet week.
Most health clients take a live transfer: our agent introduces your closer and stays on until the handover is clean. If your closers are busy, we book a call-back time instead and put it in your CRM with the notes.
Either way the lead arrives with the cover type, the fund, who is on the policy and what the customer wants changed. Our guide to health insurance telesales covers the compliance side in detail.
On a lead campaign our agents don't recommend a fund or a policy. They qualify and hand over. Product comparison and the sale stay with your team, under your approvals. If you want us to close as well, that is our full sales service, and it runs on a different script and a different QA scorecard.
Tell us what you sell, where you install or lend, and what a good lead looks like to you. We scope the campaign with you, no obligation.
Agents picked for your product and trained on your script and your qualifying rules. QA and reporting are set up before the first call.
Calls go live. You see the same numbers we see, and you tell us which leads were good and which weren't.
Campaigns that work get more seats. Your cost per lead drops as the pod gains experience.
You define it. Most clients start with four checks: the person already holds private cover, the cover level and needs are known, they want a review this month, and the call has passed QA.
Because they can switch now. A person with a policy has waiting periods already served and a premium to compare against. That makes the conversation with your closer short and concrete.
Your choice. Most clients take live transfers during their closers' hours and booked call-backs outside them.
Not on a lead campaign. Agents qualify and hand over. Comparison and the sale stay with your team.
It depends on the product, the volume and how tightly you define a qualified lead. We scope it with you after a short brief and give you a clear number. There is no obligation to go ahead.
In our own delivery centres in Noida and Kolkata, India. Aumento has been calling Australian households since 2013 and has 400+ specialists today. Teams work Australian business hours.
Usually weeks, not quarters. The time goes into training agents on your script and your qualifying rules, and wiring delivery into your CRM or calendar.
Tell us which funds you sell, your closers' hours and how many transfers a day they can take.
Talk to usOr call +91 79825 08821