Data entry
Job details keyed into your CRM or job system from signed quotes and site notes, checked before they are saved.
Paperwork, data entry, document checks and follow-ups handled by a trained team in India, so your office staff can get back to customers and installs.
Every solar business runs its paperwork a little differently. We follow your process and work in your systems.
Job details keyed into your CRM or job system from signed quotes and site notes, checked before they are saved.
Is every form signed, dated and complete? We check each job file against your list and chase what is missing.
Calls and messages to collect a missing bill, photo or signature, and to confirm install dates.
A simple view of where each job sits and what it is waiting on, so nobody has to ask.
Solar retailers and installers whose office team is buried. Every sale brings a trail of forms, approvals and customer questions, and the people doing that work are usually the same people who should be answering the phone.
We learn your process from the people who do it now, then take one part of it first. A team leader on our side checks the work before it reaches you. As it settles, we take on more.
Our team works Australian business hours, so customer follow-ups happen while your customers are awake and your office can reach us the same day.
Some clients use us for solar appointments and add admin later. Others only use the back office. The two services are separate and you can take either one.
Show us the work as it is done today: the checklist, the systems, the volumes and where it gets stuck.
People picked for the work and trained on your process and your tools. A team leader on our side owns the output.
We take one slice of the work first. You check our output against your own before anything else moves across.
Once the first slice runs cleanly, we take on more. You keep one point of contact throughout.
Yours. We work inside the CRM and job tools you already use, with the access you give us.
We prepare and check the paperwork to your process. Which steps we submit and which stay with your accredited staff is agreed with you before we start.
No. Solar admin is a separate service.
It depends on the volume of jobs and which tasks we take on. We scope it with you after a short brief. There is no obligation to go ahead.
In our own delivery centres in Noida and Kolkata, India. Aumento has been calling Australian households since 2013 and has 400+ specialists today. Teams work Australian business hours.
Tell us how many installs you do a month and where the paperwork gets stuck.
Talk to usOr call +91 79825 08821